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Refunds & Exchanges

We ask all guests to be mindful of their purchase. Refunds and exchanges are not permitted. All sales are final. Before purchasing your tickets we urge you to confirm the title, time and location of the movie you wish to see.

At the time of your order, The Grand Theatre will remove the number of tickets you purchase from the theater's inventory, reducing the number of seats available for the chosen show time. While this allows us to provide our customers with the clear benefit of guaranteed seats, it prevents The Grand from reselling tickets in the event that you do not attend your chosen show time.

 

Refund Policy

Ticket Stub

Southern Theatres, LLC


305 Baronne St
Suite 900
New Orleans, LA 70112
Tel: 504-297-1133
Fax: 504-297-1138